FAQs – Plushtrap

What materials do you use?
We use high-quality fabrics and hardware in all our streetwear and plushies. Each product listing includes material details like cotton blends, premium faux fur, and durable metal hardware.

How do I choose the right size?
Our sizing runs true to size. Refer to the size chart on each product page. If you’re between sizes, we recommend sizing up for a relaxed fit.

When will my order ship?
Orders are processed within 2–3 business days and shipped via USPS or UPS. You'll receive a tracking number once your order is on the way.

Do you ship internationally?
Yes! We ship worldwide. International shipping rates are calculated at checkout, and delivery times vary by destination.

What is your return policy?
We accept returns and exchanges within 14 days of delivery for items in their original condition. Visit our Returns & Exchanges page for details or contact us for assistance.

Can I request a custom design?
We sometimes take custom orders based on availability. Get in touch through our contact form to discuss your idea, and we'll let you know if we can accommodate.

How do I care for my Plushtrap products?
Most garments are machine washable on a gentle cycle. Hang dry or tumble dry on low to preserve color and shape. Plushies and accessories should be spot-cleaned with mild soap and water.